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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I change my password or e-mail address

Once an e-mail address is used to create an account, it cannot be changed.  If you wish , you can create a new account with a new e-mail address.  Logging into your account page can change passwords.

Does TIG offer a discount program for partner savings?

Yes, we do.  TIG members the best value through an exclusive discount program.  For more information, please call 1-647-735-4102.

How can I make changes to, or delete my account?

You can view your account information and make changes from your ACCOUNT PAGE.  If you require additional assistance, please contact us at 1-647-735-4102.

Is my online account and purchase information safe and secure?

TIG takes your privacy and security seriously.  The user and payment information you enter is transferred via a secure connection to ensure your personal privacy and security.  For more information, please contact us 1-647-735-4102.

How do I get a copy of a user manual or guide for a product?

Most manuals can be downloaded from the product page.  If the manual or guide you are looking for is not available on the product page.  You can call and speak to one of our customer services at 1-647-735-4102